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Refund of fees and charges paid for the participation in recreational activities shall be made under the following conditions:

A) Cancellation of activity by the Department.
Persons registered for a program which is cancelled by the Department shall receive a full refund of fees, or a fee credit for a future program, whichever the registrant prefers.

B) Participant cancellation due to illness or injury.
Persons canceling their registration due to circumstances such as illness or injury, which prohibits participation in the registered activity, shall receive a full refund of fees or a fee credit for a future program whichever the registrant(s) prefers. Fee refunds shall be prorated from the start of the program to account for lapse of time and classes attended.

C) Participant cancellation.
Persons canceling their registration 5 business days prior to the beginning of the activity shall receive a refund of fees or a fee credit for a future program, whichever the registrant prefers, less a $10.00 service charge. Refunds or credits after the start of a program will be at the discretion of the department.

D) Cancellation of participant in leagues or tournaments.
Entry fees for team and individual participation in leagues and tournaments are not refundable or transferable after the schedule is prepared.

E) For all trip programs, no refunds will be given, unless your space on the trip can be filled. If a waiting list exists, RCRD will contact those on the waiting list to try to fill the space(s). If no waiting list exists OR those on the waiting list no longer want to participate in the trip, it will be the responsibility of the participant to resell their space(s) on the trip. In many cases, the department must make pre-purchases; therefore, this refund policy is not flexible. Note that the $10 cancellation fee will apply, even if the space is filled.

If a refund is provided, the participant will receive a refund check unless there is an existing household balance due for other programs/activities. In such a case, this refund will be directly applied as a credit to that balance. Please allow two-to-four weeks for processing and to receive any refund checks.

Refunds are not applied to credit cards.

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